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I met Rhianon two months ago when I called John at New Era's office on a whim about looking at a new property. Rhianon's cell number was left on John's outgoing message - I left a voicemail and received a text 6 minutes later explaining that she was in the dentist's chair and would call me in 45 minutes. She set the bar SO high for responsiveness and continued throughout the sale of my condo and the purchase of my new home. Rhianon is kind, prompt, professional and friendly. The entire team of John, Athena and Rhianon can not be beat and I will continue to work with them and refer them to everyone I know.
Rhianon showed the property and helped us put together a bid. Our primary home is in Florida and we had no knowledge about real estate transactions in Colorado. She patiently explained many things to us and helped us tremendously. She also handled the closing and did that very efficiently.