Submit your review
Having recently worked with Charlotte and Athena on purchasing a property here in Denver, I thought I'd share my experience. Being in the service industry myself, I truly believe there are 3 key elements in generating success. Listening, Communication, and Implementation. Charlotte and Athena performed brilliantly on all three of these fronts. They understood what my needs were, they communicated at a high level throughout the process, and in the days leading up to the close we were prepared for a smooth transaction. I realize that there are hundreds, probably thousands, of options here in Colorado when searching for a home. Charlotte and Athena are without question experts in their craft, I highly recommend working with them for your real estate needs. Thanks New Era Group, you've certainly got some aces on your staff.
Charlotte and Athena were great to work with. Throughout the whole process from when I first talked to here about possible being interested in looking for a home all the way through closing they were very helpful. They also helped put me in touch with a lender who I ended up going through who did an amazing job. They were very understanding and informative throughout helping with various things and explaining things as they happened since this was my first time purchasing a home. We were able to find a great home and close in right about 6 weeks which was great.
Charlotte and Athena are the best! They worked extremely hard to help us find the house we were looking for in a competitive price range in a very competitive area of Denver. They patiently and methodically took us around to see properties as they became available, and they were always quick to respond to our questions and requests. Denver's real estate market is insane right now, but they know how to navigate through the obstacles. They gave us great advice on the best way to approach the house hunt, and they set up house viewings quickly. They were organized and remained positive throughout the process. This was our first home purchase, so we had a lot of questions and worries, but their knowledge and expertise set our minds at ease. They had our backs 100% from day one until closing!
I was beyond thrilled with our experience with Athena and Charlotte. The entire process was amazing. When our seller's agent in another town failed to be helpful, Athena kept me calm and picked up the slack, helping me negotiate and navigate sticky situations. While looking at houses, her and Charlotte treated me like their only and most important client, even though our budget was likely below their average client. The really took care of us, even meeting with us at odd hours, and looking at homes and sending me videos and reviews when I couldn't be in town. They really took care of us!
Dear Athena and Charlotte,
Thank you both for your hardwork and dedication to the sale of our home and the purchase of my family's dream home. Your team had our home under contract in 7 days of listing it and for the asking price! As for the purchase of our townhouse, I'd like to think that our tribulations with our builder were isolated and that no other homeowner has to experience what we did. However, you ladies were terrific! So organized and thorough that I believe that if we had used anyone else, things wouldn't have been resolved so quickly! You commanded professionalism and accountability from the moment the delays in our build began. Thank you again for being apart of our home, we will always refer friends and family to your team because any agent can do real estate transactions, but it is true talent that can handle the unexpected the way you ladies did.
Christopher Behrens and Charlotte Clausen at the New Era Group are consummate professionals. They are knowledgeable, responsive, and fully dedicated to their clients. They worked with us every step of the way to ensure that we found the home of our dreams. John and Xiu Rong
We have both sold and bought homes through Chris Behrens. In this case, we also had the help of his assistant Charlotte Clausen. We have always found Chris to be timely, professional and successful in dealing with our sales and purchases. Chris takes the extra steps of appraising and staging our homes as well as utilizing the services of a professional photographer. We would highly recommend both Chris Behrens and Charlotte Clausen to anyone in the Denver metro area in the purchase or sale of a home.